OUR COMMITMENT TO PRIVACY
Collection of Personal Information
Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.
We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback and the like. We may also ask you to provide additional information such as your e-mail address if you want to obtain additional services, information, participate in a contest or to resolve complaints or concerns.
How does Supplements.Online® use information gathered about online visitors?
Before forwarding us any personal information, please be advised that any information gathered on our Sites may be used in the aggregate for research and development relating to our Sites and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of our Sites to your needs by collecting information about your preferences through tracking of patterns page views on our Sites; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.
Promotional and informational offers
With the permission of an online visitor, information submitted at the time of registration or submission may be used by Supplements.Online® to send information for marketing and promotional purposes (including by e-mail), provided notice of this fact is made available online. If a visitor later changes his/her mind about such use for any reason, s/he may withdraw his/her consent to that use, either by contacting Supplements.Online® as set forth below or by modifying the registration information provided. Supplements.Online® uses reasonable efforts to maintain visitors' information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below. Sometimes we send offers to selected groups of customers. To accomplish this, we may use third parties working on behalf of Supplements.Online®. We provide a variety of ways for you to tell us you do not want to receive such promotional or informational offers. For example, we may provide an opt-in box for customers to receive information that is sent by a third-party fulfillment house, and we make clear that, by opting in, you are submitting your data to a third-party. After opting in, you can later elect at any time not to receive promotional or informational materials from us by following the instructions to opt-out as mentioned or included in each of our communications we send to you.
Disclosure of Information
Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.
Supplements.Online®, in common with many web site operators, may use standard technology called "cookies" on its Sites. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning them off in your browser; however, some areas of the Sites may not function properly if you do so.
Some of our Sites may enable you to participate in communities such as discussion boards, chat rooms and live events. We encourage you to use discretion when posting personal information in these communities and to be aware that when you post information such as your name, email address, etc., it may be collected and used by others to send you unsolicited communications. Supplements.Online® cannot control, and is not responsible for, the communications you may receive when you participate in such communities.
Protection of Children Online
Supplements.Online® considers the protection of children's privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our Sites or help-seeking information lines.
Additional Terms for Certain Sites
The following additional information applies to our Sites that require registration. Generally, you are not required to provide personal information as a condition of using our Sites, except as may be necessary to provide you with a product or service that you have requested. However, some of our Sites are restricted to certain individuals such as health care professionals or our prescription drug patients and we may require these individuals to register upon entry by providing us with certain information.
Our Commitment to Security
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. Supplements.Online® applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.
Storage of Information
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